Brian McIlhenny

Background

About Brian McIlhenny

Do you want to transform your business or transform your customers business?Are you looking for an innovative leader who will not only help you determine the best strategy, but will roll up his sleeves and dig into the tactical operations necessary to guide you to the next level?As an accomplished, high-energy Senior Executive, I have over 26 years of leadership experience within the business process outsourcing industry, transforming the sales growth of global customer service organizations in all industry verticals. I have assisted all sizes of organizations to position themselves as dominant players on the international stage, with direct experience in technology, retail, consumer, telecom, cable, satellite, publishing, healthcare, financial, insurance, government, education and the travel/hospitality industries.A decisive, results-oriented team builder and motivator with a passion for creative preparation and forecasting of internal or external challenges, I’ve maintained a consistent record of significant contributions to revenue, profit, and productivity levels throughout my career. Specialties include: Strategic Planning & Execution Rebranding & Marketing Development Global Sales Team Development Chief Client Engagement Accountability & Due Diligence Mergers & Acquisitions / IPO PreparationIf you would like to discuss business strategy and adaptation to rising challenges in the BPO space, feel free to connect with me on LinkedIn or email me directly. bmackmt1@gmail.com