Brian Patrick Dowd

Background

About Brian Patrick Dowd

With 27 years of experience, I have a proven track record of coaching teams and building best-in-class digital infrastructure ecosystems. I have led the architecture of real-time applications for communication services and excelled in agile program management. As a member of the Leadership Forum at TATA Communications, I help drive technology innovation and working with business leads on strategic growth. Current Role at TATA Communications (America) As Global Head of GlobalRapide & GVS Engineering at TATA Communications, I lead the digital enablement of Collaboration & Cloud Communications products and services, overseeing Services Engineering, Software Development, Capacity Planning, and Infrastructure & Network Engineering. Career Highlights- ITXC Corp (1998-2004): Rapidly advanced from NOC Tech to Director of NOC, helping drive the company from zero to 4 billion VoIP Wholesale minutes annually, generating $338M USD in gross revenue. Co-designed the “Corrective Action Method” agile process, reducing tickets per million minutes from 16 to 1.5- Teleglobe (2004-2006): Held multiple roles, including Sr. Manager of Tier 3 VoIP Support and Engineering Manager. Led the integration of ITXC Corp VoIP and Teleglobe TDM Nortel Switches, growing traffic to 20 billion minutes annually- VSNL International/Tata Communications (2006-Present): Managed the Engineering of the global voice network, co-architected the redesign of the global voice footprint, and led the successful RFP Softswitch program. Achieved peak growth with over 52 billion minutes annually and $1.178 billion in gross revenues, establishing Tata Communications as the World’s Largest and #1 International Voice Wholesale Provider. Recent Accolades: 2024 TATA Group - TATA Engage Exemplary Volunteering (Individual/Large Company) Award 2022 Tata Group North America Sustainability Award 2022 Beachwood Citizen of the Year