Seniority
Manager
Department
Operations
Location
Phoenix
Industry
Insurance
Company size
47K
Contact information
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b•••••••@humana.com
Phone
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Background
About Brian Sealey
I've managed projects since 2005. I've taken a few courses, and I've earned certifications in Lean and Six Sigma, but most of what I know is self-taught. I'm skilled at developing and implementing new processes and managing change. I have strong written and verbal communication skills, and am comfortable with MS Office products and a variety of systems specific to call centers. Specialties: Project management, Six Sigma, Lean, statistical analysis, process development and implementation, career development, creating and managing incentive programs, Avaya, call center, Cisco, customer service, decision making, inventory management, leadership, loss prevention, lotus notes, marketing, mentoring, Microsoft Project, Visio, Minitab, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows, Microsoft Word, performance analysis, problem solving, project management, project planning, quality, consultative selling,
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