Brian Smith

Background

About Brian Smith

OBJECTIVE: To obtain a management position within the field of hospitality, utilizing skills, professional experience, and proven dedication for opportunity and growth within an organization. Committed to application of corporate and industry standards in the achievement of company's goals.HIGHLIGHTS OF QUALIFICATIONS: Strong customer service/resolution skills and experience, creating solutions with both guest and management interest upheld. Extensive on-the-job training to hospitality employees. Detail and task oriented, with ability to work well under pressure and stressful situations. Proficient in Hotel Front Office operation systems - Encore, Inntime, Pegasus, Opera, Fosse, OnQ, and Maestro; also, Food and Beverage P.O.S. systems - Micros, NCR, Aloha, and Jonas. Maintenance of service levels of staff development and associate accountability. Florida ServSafe Food Safety Certified. Specialties: cash handling, customer relations, customer service training, directing, employee relations, front office, hiring, inventory management, magic, meeting facilitation, payroll processing, pbx, performance analysis, policy analysis, quality control, safety, sales, scheduling, staffing, supervisory skills, transportation,