Brian Stroud
Manager at Virginia Mason Franciscan Health
Based in Monroe, United States
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Seniority
Manager
Department
General Business & Management
Location
Monroe
Industry
Hospitals and Health Care
Company size
6K
Contact information
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b•••••••@vmfh.org
Phone
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Background
About Brian Stroud
Over 9 years of collections and customer service experience in the wireless, waste management, and medical industry, specializing in escalated calls and payment research-Successful in balancing customer and company needs-Ability to learn, interpret and deliver new information effectively-Strengths include creating and implementing time efficiency measures for peers to allow efficient call handling and increased customer satisfaction-Developed strong relationships with internal departments to facilitate increased collections and minimize bad debt.
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