Brian Thompson

Background

About Brian Thompson

Adaptable Senior Network Engineer with comprehensive experience in designing, architecting, and troubleshooting network configurations and connections. Delivers optimal network performance through strong team leadership and customer relationship management, as well as expert system maintenance and scheduled upgrades. Specializes in Juniper, Cisco, and Arista. Value Added Provides expert technical and analytical advice to customers and senior leadership on coordinating and integrating new technologies, enterprise automation, telecommunications, systems, equipment, and more Analytical thinker with an aptitude for designing network configurations and implementing network installations Proactively identifies inefficiencies to develop and enhance processes that streamline workflow and boost efficiency Drives productivity through individual and group training, coaching, mentoring, and constructive feedback Fosters a collaborative work culture, conducive to open and positive communication Effectively manages difficult customers and/or personnel, using strong conflict resolution skills to address and resolve issues and potential escalations Skillfully prioritizes and manages multiple deadline-driven tasks with equal attention to detail Key Achievements Transferred entire infrastructure from a power constrained data center to new data center, allowing for expansion without risk of service interruptions to customers (iOvation) Trained and certified as Fonality and Switchvox Engineer, enabling company to resell commercial VoIP phone systems and expand scope of business (Sjobeck Integration Professionals)