Brian Watson
Technical Specialist - Ito Service Desk at Saic
Based in Knoxville, United States
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Seniority
Staff
Department
Other
Location
Knoxville
Industry
Defense and Space Manufacturing
Company size
37K
Contact information
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b•••••••@saic.com
Phone
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Background
About Brian Watson
Currently acting as team lead on an IT Support contract responsible for remote desktop and software support, handles full life cycle of AD/Exchange accounts, multi factor authentication for remote access support, additional account support and training of new agents. Also responsible for KB documentation and annual DR testing. Currently certified in A+, Network+, ITIL and Microsoft Certified Systems Administrator.
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