Brian Webb
Service Coordinator at Parts Town
Based in Elmhurst, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Elmhurst
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
805
Contact information
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b•••••••@partstown.com
Phone
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Background
About Brian Webb
I have been a Service Coordinator for going on 6 years for the Tech Service department at Parts Town. We provide Technical Support and Warranty Service Dispatching for several food service industry leading manufactures. I train all incoming Service Coordinators on dispatching a general day to day practices. This job has made me realize my love for geography and my ability to facilitate and coordinate repairs with service companies all over the country as well as hone my communication and customer service skills. I am a true believer in leading by example from any level. I started at Parts town in 2014 as a Packer in our Distribution Center in Addison Illinois. I soon moved to be Training Packer and then ran our Will Call window for 2 years before moving into my current roll late 2017. Since then I have helped innovate our daily processes and helped grow our Service Coordinator from a team of 3 people to a team of 11 and counting.
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