Brian Wilkinson

Background

About Brian Wilkinson

I have a technical background having been an Assembler, Software Acceptance Operator, Technician, and Technical Instructor. I am a quick learner with an electro-mechanical aptitude who has a lot of experience mentoring team members as well as career planning for employees. I have mentored numerous employees to become team leaders, lead instructors and managers and always feel that you never stop learning. Most recently as a Manager/Sr. Manager, I believe in delegating to my employees as a way to develop themselves as well as to build a stronger team. Career development is a shared responsibility and both parties must be engaged in the process. I have over 30 years of experience in Customer/Customer Service facing roles and have the following skills, • Mentoring • Career planning (IDP’s) • Customer Satisfaction • Hiring • Performance management • Coaching • Conflict management • Communication • Leading a team (local and remote) • Cross functional relationships • Capital Equipment procurement