Briana Watson

Background

About Briana Watson

My passion for human resource management, customer service, and operational efficiency has driven my continued success in fostering positive workspaces, maximizing performance, and building valuable partnerships. With my 8+ years of leadership experience across human resources, catering, and café operations, I have secured growth for the company and its employees. Under my leadership, I promoted a culture of excellence. To develop an exceptional, highly motivated workforce, I used my expertise in recruitment, talent development, strategic planning, and employee retention strategies. My well-rounded skills in motivating, managing, and communicating with all levels of management allowed me to optimize productivity and establish an employee-centric work environment. Here are some of my most notable accomplishments: →Fortified robust relationships with employees and managers, reducing turnover by 39% and training costs and overtime by $250K. →Strengthened employee engagement and launched company-wide events by leading reinstatement of event planning committee. →Exemplified remarkable leadership qualities and potential, receiving invitation to participate in LEAD program for future leaders. →Capitalized on event and project management skills, regularly communicating with clients to discuss each aspect of event while ensuring staff's readiness regarding timelines, pull sheets for items needed for events, and BEOs to execute flawless events. →Led performance management by conducting annual individual performance evaluations, including management staff, and providing honest performance feedback to increase job satisfaction and motivation. If you need a passionate, supportive, and results-oriented leader, let's connect! You can reach me at briana.m.watson10@gmail.com. Let's steer the company toward growth and success! Expertise: Human Resources Management (HRM), Operations Management, Staff Recruiting & Training, Quality Assurance, Employee Relations, Employee Development, Client Relationships, Onboarding