Brianna Gilmore
Senior Customer Success Manager, Enterprise at 6sense
Based in Detroit, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Detroit
Industry
Software Development
Company size
1.6K
Contact information
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b•••••••@6sense.com
Phone
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Background
About Brianna Gilmore
Senior Customer Success Manager with 10 + years experience managing complex projects and timelines, balancing multiple stakeholder expectations and communicating effectively in cross-functional teams including Sales, Product Development, Technical Support and Engineering. Verifiable track record of customer retention and growth, with extensive experience implementing and supporting SaaS applications in complex enterprise environments. Strategic thinker with superior communication, project management and problem-solving skills. Demonstrated aptitude for learning software and staying current on industry best practices. Comfortable in dynamic, fast-paced environments. Collaborative, diplomatic and poised professional with unrivaled sense of ownership. Passionate about improving processes, increasing quality output and elevating the customer experience.
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