Brianna Smith
Concierge Specialist at Moen
Based in Grass Valley, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Grass Valley
Industry
Wholesale Building Materials
Company size
2.2K
Contact information
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b•••••••@moen.com
Phone
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Background
About Brianna Smith
Leading Teams @ Build with Ferguson, I am responsible for overseeing a team of representatives who manage the transactions and interactions of third-party vendors on our platform. I have a strong background in sales, leadership, and customer service, with more than two years of experience in this role. I started as a Marketplace Representative in February 2021 and progressed to a Tier 2 Marketplace Representative in September 2021 before becoming a Team Lead in March 2022. During this time, I have contributed to the quality, efficiency, and profitability of our marketplace operations, by supporting my team with coaching, feedback, and training, working closely with the Marketplace Manager and other stakeholders, and resolving complex issues and escalations. I am passionate about creating a positive and collaborative work environment for my team, and I strive to achieve our shared goals and vision.
Decision-makers
Other people at Moen
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Scott Davis
Territory Manager · Sales & Business Development
- SBManager
Steven Bloom
Senior Territory Manager · Sales & Business Development
- GMManager
Greg MacDonald
Non Single Family Business Development Manager · Other
- EMManager
Eldred McQueen
Customer Service Manager · Customer/Client Service
- AOManager
Amy Okelley
Manager, Material Planning · Supply Chain & Logistics
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