Bridget Walkenbach
Service Manager Itsm Process Manager at Cushman & Wakefield
Based in Arnold, United States
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Seniority
Manager
Department
Information Technology
Location
Arnold
Industry
Real Estate
Company size
48K
Contact information
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b•••••••@cushmanwakefield.com
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Background
About Bridget Walkenbach
I am the ITSM Process Manager at Cushman & Wakefield, a global leader in commercial real estate services. With over 10 years of experience in IT service management, technical support, and process improvement, I oversee the Change, Problem, and Major Incident management processes that supports more than employees and clients worldwide. My core competencies include developing and implementing new processes to increase efficiency, quality, and customer satisfaction; leading and coaching teams of analysts and supervisors; and establishing and maintaining business relationships at all levels of the organization. I am also ITIL certified and have a strong background in manufacturing process improvement, which enables me to deliver reliable, secure, and innovative IT solutions that align with the business goals and vision of Cushman & Wakefield. My mission is to create value for the company and its stakeholders by ensuring the stability, availability, and performance of the IT systems and services.
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