Britney Malone

Background

About Britney Malone

As an accomplished and adept Information Technology Specialist with over eight years of professional experience, I have a proven track record of successfully implementing and maintaining large-scale IT systems and networks. My technical aptitude, coupled with my experience in managing and resolving conflicts, make me well-suited for a position in the Information Technology field. In my current role as a Senior Change Management Analyst/Configuration Analyst at IPTA, I am a dedicated IT governance and business analysis professional with extensive experience in supporting the implementation and continuous improvement of governance structures for IT architecture. Skilled in facilitating the Change Advisory Board (CAB) and the Technical Advisory Board (TRB) processes, I provide strategic recommendations, conduct thorough stakeholder analyses, and develop comprehensive documentation to align IT capabilities with organizational needs. I excel in collaborating with cross-functional teams, drafting policies, and ensuring effective communication among stakeholders. Passionate about enhancing operational efficiency and driving innovation within IT governance, I am committed to delivering solutions that meet both technical requirements and business objectives.In my previous role as a Change Management Specialist/Technical Writer at Northrop Grumman, I was responsible for assisting in Configuration Control Board activities, coordinating a high volume of change requests, and validating documentation and software/hardware changes to verify compliance with Configuration Management Plans. Additionally as a Technical Writer, my responsibilities included, but were not limited to, frequenting collaboration with internal company and external contacts for quality check inspections and to create and maintain documentation, editing technical documents such as technical procedure manuals, user manuals, operational specifications, and related technical publications to communicate technical specifications and instructions to a wide range of audiences.I am particularly interested in the opportunity to collaborate with Information Assurance, Network Operations, and Cyber Security to achieve strategic and tactical plans in a metric-oriented environment. My ability to handle employee discipline, investigations, and other daily cyber operations functions within specified time limits make me well suited for a position in Information Technology.