Brittany Arnott

Background

About Brittany Arnott

Dynamic people leader with experience spanning the QSR, hospitality, and financial services industries - I prioritise driving operational excellence and building strong, capable teams. Proficient in managing operations, enhancing staff capabilities, and fostering development. Naturally extroverted and skilled with engaging internal and external stakeholders to motivate, inspire, and deliver continual improvement - I am adept at driving innovation and change. Solid educational background in in Business Management, with a specific emphasis on Leadership and Employee Relations. Key Skills: People Management: Innate ability to understand team members' motivations and skills, leveraging them through strong EQ and succession planning. Communication: Expert at tailoring communication to diverse groups and individuals, with excellent written and spoken English skills. T&D Pro: Experienced in delivering specialised training within highly-regulated industries. Business-Minded: Proficient in business planning, sales and revenue forecasting, and P&L management, including coaching teams through EBITDA, PAC, and management-controlled expenses. Conflict Resolution: Adept at handling resolutions, escalations, and having difficult conversations. Career Highlights: From Crew Member to Restaurant Manager in just three years with McDonald's Australia (2014-2017), enjoying every moment at Hamburger University. Operational Excellence Leader with Maccas, running shifts, restaurant visits, Brand Standards Visits, and store days in at least 15 licensee restaurants by 2020. Charlie Bell Scholarship for Future Leaders recipient in 2015, recognising my commitment to education and operational excellence. Store Opening Dynamo: Flew to Brisbane in November 2019 to launch the first two Taco Bell restaurants in Victoria with Collins Foods Group, all within a 26-day deadline. Innovator: Proud of every new restaurant opening, team, marketing activation, and restaurant design I've been part of. Community Champion: Coordinated McHappy Days for Ronald McDonald’s House Charity for close to a decade. Training Facilitator: Delivered workplace training for Cert II and Cert in Retail, Cert IV in Leadership and Management, Servsafe, Food Safety Supervision, and the McDonald’s MDP.