Brittany Griffiths

Background

About Brittany Griffiths

I bring over 10+ years of progressive experience leading operations across dermatology, medical aesthetics, and specialized care.I specialize in optimizing clinic performance, building high-impact teams, and elevating the patient experience while delivering sustainable business growth. Throughout my career, I’ve led cross-functional teams of over 100 staff and physicians, with full accountability for operational execution, financial performance, and strategic direction.My experience includes P&L oversight, budget planning, and navigating the complexities of the Canadian healthcare landscape, including OHIP-based funding models alongside private-pay services. I take a data-driven, operationally disciplined approach—ensuring clinical excellence is supported by strong business fundamentals.Key achievements include leading initiatives that significantly enhanced patient engagement and brand reputation, increasing Google reviews from 243 to nearly 1,300 while improving overall ratings from 4.2 to 4.6 within 9 months, as well as driving operational strategies that improve both patient experience and clinic profitability.I’m known for a hands-on yet strategic leadership style, with a focus on continuous improvement, team development, and delivering measurable, long-term impact across complex healthcare environments.Always open to connecting with professionals in healthcare operations, clinic leadership, and growth strategy.u