Brittany Hicks

Background

About Brittany Hicks

Hello! I'm Brittany (she/her), a creative, curiosity-driven researcher, project manager, and editor transitioning into tech after 18 years in the nonprofit sector. I’m passionate about exploring the intersections between technology, design, and social good. I’ve worn many hats in my career, and my unique skill set includes: Editorial: I'm a strong writer and a detail-oriented proofreader. I have a knack for formatting and layout, and find great satisfaction in a polished final draft. I have professional experience proofreading, fact-checking, and formatting for print publication and web content. I’m comfortable working within a variety of style guides. Research: I’m a naturally curious person, and learning lights me up. I’m skilled at drawing connections between seemingly disparate information, and I can see how small details fit into a larger context. I have academic training in qualitative research, and won multiple grants for my graduate research. In my nonprofit work, I employed a combination of qualitative and quantitative methodologies to understand participant needs, pain points, and values to strategically improve our programs. I aim to ground my work in solid data and a clear understanding of the big picture. Project Management: I’m the kind of person who uses project management software both at work and at home. I love to break down a big vision into steps and work collaboratively with a team to bring that vision to life. My approach to any project focuses on developing a tailored, flexible process, and using technology to improve efficiency and functionality. Relationships: Although I’m process-oriented, I’m also people-focused. Through my work in experiential education, I found real joy in working with others to create something meaningful for customers. From my perspective, relationship-building is the most important function in any industry, and it starts with finding common ground, tapping into empathy, and meeting people where they are. It’s important that any system or process serves the people, not the other way around. Design: I’ve been an artist all my life, and I have an innate sense of aesthetics and appreciation for thoughtful design. To me, the beauty of good design shines through when practical and aesthetic choices come together to create something useful, meaningful, and impactful. In my nonprofit work, I gained experience in graphic design, branding, and marketing strategy. More recently, I’ve become passionate about UX design, and I’m currently pursuing Google’s UX Design certification.