Brittany Wallace

Background

About Brittany Wallace

Hi, I'm Brittany! I have 10+ years experience in providing excellent customer service and helping small businesses reorganize to maximize their success. I have a passion for helping others and that is a key component in what makes me an effective trainer and manager. I started in the retail sector and worked my way into salon & spa management by honing my customer service skills and continually educating myself to thoroughly understand the industry. I have since branched out to different sectors (SaaS, Payroll, FinTech, QA) to diversify my skill set, gain insight and find new opportunities to learn and grow. I value companies with positive missions, healthy work-life balance, community outreach programs and diversity. Many of my job opportunities came from small business owners so there is a special place in my heart for helping small businesses grow. I enjoy task based positions but truly thrive in a position where I am part of coaching and mentoring representatives on a daily basis. I am not partial to any sector specifically since my soft skills and desire to learn allow me to feel comfortable adjusting to various settings and new job duties. I enjoy public speaking, mentoring and teaching others, which stem from my involvement in my own community. I spent 4 years on a competitive Debate & Speech team in high school and returned as an adult to coach, mentor and judge students at tournaments across the Carolinas. I gained many valuable connections both socially and professionally and found a community that was truly inclusive. I credit much of my success to the skills I acquired both through competition as a student and my contributions as an adult volunteer. It is exciting to watch young people develop confidence, invest in their own success and enter adulthood with a better understanding of themselves. I hope to one day return to my volunteer work with Debate & Speech students to continue to give back to the community that helped me find my way. I have found that by remaining teachable, flexible and staying motivated, I have continued to challenge the idea that great job candidates require a college education! I hope to continue to challenge the norms of today's world by advancing my career and mentoring others to keep pushing forward against all odds.