Brittney Dean
Customer Success Manager at Yelp
Based in Los Angeles, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Los Angeles
Industry
Software Development
Company size
7.1K
Contact information
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b•••••••@yelp.com
Phone
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Background
About Brittney Dean
As a Customer Success Manager at Yelp, I help businesses leverage the power of online reviews to grow their brand and reach new customers. I have over 8 years of experience in customer relationship management (CRM) and customer experience, working with a diverse range of clients across different industries and markets. I started my career at Tesla, where I rose from an Analyst to an Executive Resolutions Manager, handling complex and escalated cases and ensuring customer satisfaction and loyalty. I have developed strong skills in communication, problem-solving, negotiation, and collaboration, which I use to build trust and rapport with my customers and deliver value-added solutions. I am passionate about helping businesses succeed in the digital age and creating positive and memorable experiences for their customers.
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