Brooke Brady
Help Desk Technician - Quality Assurance Specialist at Goldschmitt And Associates G&a
Based in Chicago, United States
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Seniority
Other
Department
Other
Location
Chicago
Industry
IT Services and IT Consulting
Company size
141
Contact information
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b•••••••@goldschmitt.com
Phone
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Background
About Brooke Brady
Experienced Tech Support Analyst with a demonstrated history of working in technical leadership and application troubleshooting. Proficient with assisting end users with complex technical issues and user provisioning. Additionally I am able to prepare trend reports to management, and analyze confidential information to ensure that no fraud is detected. Skilled in team leadership, conflict resolution, quality assurance, training, and writing. Currently expanding my knowledge and skills in Cybersecurity to contribute effectively to the field. I am building my expertise through coursework, hands-on projects, and industry research.
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