Brooke Collins

Background

About Brooke Collins

Leveraging 20 years of experience as a hands-on sales and operations leader, mentor and coach, I drive business vision and growth. Creative, with intense work ethic and drive, I operate with an ability to communicate effectively with people from all walks of life. I am passionate about giving back to the community by helping people gain the confidence and knowledge necessary to achieve their goals both financially and professionally. I am able to analyze an organization's critical business requirements, identify deficiencies, and create and fulfill business targets. My demonstrated ability to lead diverse teams to new levels in the highly competitive and dynamic retail banking industry has earned me the reputation as a customer-centered change agent. SPECIALTIES Team Leadership & Management | Coaching / Mentoring / Training | Retail Operations | Metrics & Scorecards | Business Consulting | Retail Sales | Strategic Planning & Execution | Multi-Site Leadership | Policy & Procedure Compliance | Talent Acquisition/Recruiting | Change Management | Inbound & Outbound Calling | Maximizing Customer Service | Budget Accountability