Brooke Eisner

Customer Success Lead at Zoomshift

Based in Portland, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Portland

Industry

Technology; Information and Internet

Company size

3

Contact information

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Email

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b•••••••@zoomshift.com

Phone

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+1 ••• •••• ••••

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Background

About Brooke Eisner

I have dedicated my life to the belief that positive and open communication is what makes the difference in every conversation. Communicating effectively is what allows a whole business to work. We can hear our customers better, and get to know their needs more fully. In turn, we can then collaborate better with our teammates and build something exceptional together. I have 12 years of experience working with a multidisciplinary team, and in writing out plans to accomplish goals that satisfy deadlines, needs for quality, and unique consumer needs. I have run support for the last 3 years, helped bring features from customer requests into development, worked directly with sales, marketing, and engineering on marketing campaigns, bug fixes, testing, feature development plans, and customer acquisition and retention. I have 9 years of experience working in the community as a Social Worker, specifically in home based social work, and case management pertaining to mental health and parent and family coaching. I have connected those in need with healthcare and community organizations, as well as worked as an advocate with the court system. I have a strong passion for people and the power of connection. I work from a Trauma informed perspective, and believe to listen and truly understand someone is a gift everyone deserves.

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