Bruce Fraser

Background

About Bruce Fraser

25+ dynamic and progressive years in the benefits industry; spanning the insurer, broker, consultant and employer environments. For my former employer responsibilities included corporate plans with over members, association affinity plans with over members and disability plans with over members. Recognized by premier national insurers for leadership in forging cooperative working partnerships, and contributing directly to their development of new standards in customer services and claims management process. Created a first of its kind national program to provide access to mental health and addiction treatment for full-time colleagues nationwide. Cutting wait times from 9 – 12+ months to 5 business days; providing a net ROI of over 250%. New program development and implementation including: • employee surveys • plan design engineering • negotiation and implementation; administration and ongoing management Extensive leadership and plan management experience including: • Life & AD & D coverage • Short and long term disability programs; including full claims management expertise • Extended health care plans • Complex drug plan management • Dental plans • Employee assistance programs • Retiree benefits • Insured and ASO arrangements • Flexible benefit programs • Association/Affinity programs (500+ individual owner units) Disability claims management program leadership…including: • Plan design; Financial assessment; Renewals & marketing • Insurer & plan sponsor negotiation • Interventional Health services program development • Process design and improvement Benefits program administration Plan design analysis & comparison Mergers & acquisitions; benefit plan transitions and migrations Flex plan & multiple plan design management Oversight & governance for national association/affinity plans