Bruna Berte

Background

About Bruna Berte

A determined, think creatively and culturally fluent professional, I offer 2 years of success in maximizing customer satisfaction and managing Restaurant Operations. Additionally, I have 3 years of experience providing financial and administrative support. Through my experience, I have become adept in performing a variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to maximizing customer service. I am an enthusiastic, optimistic and organized person who easily adapts to any situation and is always willing to learn. I constantly develop the ability to communicate clearly, concisely and effectively in both my speech and writing, and to present any information in an accessible way. Consider the following highlights of my experience- Facilitating administrative efficiency through expertise in time management, communication, cross-team coordination, and organization skills- Performing accurate, detailed accounts receivable operations within fast-paced office- Leveraging outstanding interpersonal skills to forge beneficial and lasting relationships. Key Skills- Customer Service Orientation - Online Support - Skilled Multi-tasker - Analytical Skills - Policies & Procedures/Health & Safety - Problem-Solving abilities - Knowledge of digital tools and CRM systems - Excellent listening and communication skills - Time management and deadline orientation - Able to handle escalated customer issues - Able to stay calm under pressure - Reporting skills - ERP and CRM user Looking forward to increasing my understanding in Administrative Operations or Customer Service Management in a company where I can incisively contribute with my experience, passion and ideas. Mobile: 089 980-6744 | E-mail: brunasberte@gmail.com