Bruno Formiga

Background

About Bruno Formiga

As a Senior Customer Success Enablement & Onboarding Ops Specialist with over 18 years of experience in the hospitality industry, I bring a diverse skill set and a deep passion for driving customer satisfaction and success. Currently working on a SaaS B2B Hotel tech company, I leverage my expertise to bridge the gap between technology solutions and exceptional customer experiences. Having lived across multiple continents, circumnavigated the globe three times, and worked in a variety of settings, including living aboard cruise ships, I'm adaptable, curious, and always eager to learn. Whether working on cross-functional projects, enhancing customer journeys, or optimizing processes, my goal is always the same: delivering exceptional results while fostering long-term, meaningful relationships with both clients and colleagues.