Bryan Balzell

Background

About Bryan Balzell

Experienced operations leader with over 15 years of success in customer support, healthcare claims, and team management across diverse industries including healthcare, insurance, and automotive services. I specialize in resolving complex customer and patient issues, optimizing workflows, and leading high-performing teams. At companies like CVS Health and CoverMyMeds, I have trained, developed, and led teams in fast-paced, metrics-driven environments. Whether managing pharmacy claims, navigating insurance disputes, or mentoring new employees, I bring a problem-solving mindset, exceptional communication skills, and a deep commitment to service. With a proven ability to improve team performance and streamline operations, I’m passionate about driving meaningful change in patient support and customer experience—especially in regulated and high-stakes industries. Let’s connect if you’re looking for someone with the insight and resilience to lead teams, build relationships, and get things done.