Bryan Bykowski
Windows Support Engineer V at Rackspace Technology
Based in San Antonio, United States
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Seniority
Staff
Department
Information Technology
Location
San Antonio
Industry
IT Services and IT Consulting
Company size
7.2K
Contact information
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b•••••••@rackspace.com
Phone
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Background
About Bryan Bykowski
I've been in the IT field officially for over 17 years, mostly working with the Windows Server OS and its features (Active Directory, DNS, etc.). Through my time I have also developed skills in areas such as Linux, VMWare, Dell EMC, Microsoft SQL Server (Including its features such as SQL Clustering and AlwaysOn Availability Groups for either High Availability, Disaster Recovery or both), and AWS among many others. At Rackspace, I serve as a Senior Engineer and provide valuable input for troubleshooting escalations, root cause analysis, best practices for Windows environments (Such as Active Directory configurations, Group Policies, Windows patching, etc.). I am also responsible with establishing several processes and policies within the company for our Support Engineer teams, and provide input for other departments where it is needed/requested. I also serve as a Team Lead/Interim Manager when times require it.
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