Bryan Neira
Deskside Support Analyst at Fried Frank
Based in Staten Island, United States
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Seniority
Staff
Department
Information Technology
Location
Staten Island
Industry
Law Practice
Company size
1.6K
Contact information
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b•••••••@friedfrank.com
Phone
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Background
About Bryan Neira
Welcome to my LinkedIn profile! I'm Bryan Neira, a results-driven and dedicated Desktop Support professional with a proven track record of delivering comprehensive technical assistance to optimize end-users' computing experiences. With a wealth of experience in diagnosing and resolving hardware and software issues, I ensure the seamless functionality of desktop systems. My expertise includes deploying, configuring, and maintaining a diverse range of IT equipment and peripherals, as well as managing user accounts, software installations, and system upgrades. Throughout my career, I've become known for my effective communication of complex technical concepts to non-technical users, fostering a positive and collaborative support environment. Committed to staying ahead of the curve on emerging technologies and industry best practices, I continuously enhance desktop support services. I take a proactive approach, identifying opportunities for process improvements and implementing innovative solutions to optimize IT operations, ultimately contributing to enhanced organizational productivity. In my current role as a Desktop Support professional at MLBPA, I have spearheaded application leadership for critical platforms, served as the MLBPA Player App administrator, and overseen Desktop Security Management through ArticWolf. I bring a wealth of experience from previous positions, such as Sr. Support Specialist at MarketCast and Sr. Desktop and Collaboration Technology Specialist at Willkie Farr & Gallagher. My educational background includes a strong foundation from Memorial High School in West New York, NJ. I possess a diverse skill set encompassing operating systems, desktop management tools, collaboration technologies, communication systems, cloud administration, and security tools, among others. I am passionate about leveraging my technical skills to enhance organizational efficiency and user satisfaction. Let's connect and explore how my experience and expertise can contribute to your team's success.
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