Bryan Phelan

Background

About Bryan Phelan

Process optimizing Food Services Expert focused on leveraging previous successes at various restaurants to assist small, mid-size, and large restaurants become profitable. Improves business operations and develops reliable restaurant business solutions. Exceptional communication skills with individuals at all levels of the organization. Fosters motivated teams, improves professionalism, and promotes exemplary dining experiences. Recognized for a strong work ethic, and a high degree of personal initiative. FOOD SERVICE ACCOMPLISHMENTS- Employed focus and reliability to drive sales to improve over budget by 8% and augment sales over previous year by 4% in 2019- Elevated guest satisfaction scores to +90% with regular communication and job training- Fueled regular quality improvement by establishing systems and processes to control compliance to sanitation and organizational expectations- Boosted individually operated units in gross sales for all 10 units by minimum of 8% YOY, as well as lowered operating costs by minimum of 10% YOY- Slashed food and labor costs while boosting sales, food/service quality, and guest satisfaction in all 10 restaurants- Maximized production and reduced costs by redesigning storage, kitchen, and dining room layout- Attained record profitability of two restaurants in various regions.