Bryan S.

Background

About Bryan S.

As a User Trust and Safety Analyst at Canva, I contribute to ensuring secure and creative user experiences for millions of people around the world. I apply my expertise in content moderation, quality assurance, and information technology to identify and prevent abusive, harmful, or illegal content on the platform. I also collaborate with cross-functional teams to provide feedback and insights on user behavior, trends, and risks. I have a successful track record as a Content Moderator and Quality Assurance Analyst at Accenture, where I performed regular audits, coaching sessions, reports, and calibration to ensure delivery consistency and quality standards. I also facilitated initiatives to improve and sustain performance, resulting in increased user retention and satisfaction rates. I hold a Bachelor of Science in Information Technology from Lyceum Northwestern University, and I have obtained multiple certifications in coaching, feedback, and making choices from Skillsoft. I am passionate about fostering safe online spaces and empowering user expression through beautiful design.