Bryan Talley
Supervisor for Remote Call Center Focusing on Customer Service and Development at Shellpoint Mortgage Servicing
Based in Fort Worth, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Fort Worth
Industry
Financial Services
Company size
1K
Contact information
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b•••••••@shellpointmtg.com
Phone
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Background
About Bryan Talley
Accomplished Call Center Operations leader with expertise developing and implementing call center programs and initiatives that achieve results. Adept and experienced in ever changing staffing needs and call arrival planning. Proficient in strategic planning, forecasting, analysis, budgeting, and P&L responsibility. Exceptional manager of vendors and inter departmental relationships. Creative, analytical and integrative thinker with the ability to leverage technology. Excels in challenging, fast paced environments requiring innovation, multi-tasking, prioritization, and decisiveness.
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