Bryan Thornhill

Background

About Bryan Thornhill

I am an ambitious and competitive leader in the hospitality industry. I excel in staffing, training, maximizing revenue, and improving guest satisfaction. I have experience in the following: opening new properties, reviving struggling properties, revenue management (One Yield), accounts payable/receivable (M3), ordering/receiving/inventory management, housekeeping and maintenance systems (HotSOS), F&B (Micros), and OTA management, as well as experience with the property management systems FOSSE and HMS. I lack experience in sales but I am learning more each day. I believe that being passionate about hospitality and having the ambition to be the best, coupled with the ability to inspire others to embrace both mindsets, is the key to success in the hospitality industry. I believe staff are most effective when they are well-trained, and feel most respected when they are granted the autonomy to make decisions that they know are in the best interest of the hotel. As a hotel leader I will cultivate beneficial relationships in the community and the industry, and find new and innovative ways to both grow occupancy and provide exceptional value and show appreciation to strengthen the loyalty of current accounts. I will create a work environment where staff are valued - a work environment that makes them look forward to coming to work each day. I will develop all staff using training calendars to ensure that they are always growing and increasing their overall knowledge and value. I believe that being able to promote from within is a sign of high quality recruitment and training. When given the opportunity, I believe that I will improve the overall operations and profitability of any hotel.