Bryan Wall

Background

About Bryan Wall

Are you a small to midsize business in the Pacific Northwest that perceive technology as a competitive tool rather then a costly burden, then we can help! Our clients typically have 10 to 50 workstations (up to 100), and rely on their computers, network, and Internet for daily operations. Most of our clients have a specialized line of business application that they use to run their business and rely heavily on that software being operational. They represent a broad cross-section of industries and are located in the PNW. Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in PNW that provides these benefits to your business. We are different because of how we take the time to understand the issues you have and only then provide you with solutions to solve them. We listen to you. YOU are the most important one in our relationship. Here are the reasons you can depend on Help Desk NW to keep you and your business up and running: • Our technicians have over 13 years’ experience working with small to midsize firms and their network applications. • 60 Day MONEY Back GUARANTEE: If for some reason you are not pleased with our service during the first 60 days, we will refund you 100% of the service fees paid. • We Can’t Nickel and Dime You: We work off a monthly flat rate that completely covers all your IT service needs. • 24/7/365 Network Monitoring Support: With the assistance of technology, we monitor your network 24/7/365 to identify issues and address them before they become a problem. Our service philosophy is to be proactive with your technology, not reactive putting out fires. • We Don’t Speak Geekanese: Our technicians speak in plain English, no complicated tech acronyms or hard to follow jargon. We get right to the point, clearly explaining what is going on and what we will be doing to resolve the issue. • No Long-Term Contracts: We believe you will be so happy and have such peace-of-mind with our services that you will want to stay with us for a long time. We build long-term relationships with our clients and become a trusted part of their team. • Quarterly CIO Reviews with Management: Our Virtual CIO meet with your Management quarterly to align how technology will assist in accomplishing your business’s short and long terms goals. We put together a 3- and 5-years technology road map.