Bryce Roessner
Director, Production Support at Stellaralgo
Based in Calgary, Canada
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Seniority
Director
Department
Manufacturing & Production
Location
Calgary
Industry
Software Development
Company size
57
Contact information
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b•••••••@stellaralgo.com
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Background
About Bryce Roessner
ITSM leader for client-facing SaaS and enterprise teams. I build portals, catalogs, and Incident/Problem/Change workflows that reduce MTTR and raise CSAT. Platform owner for ServiceNow & Atlassian JSM; led BA/process/dev teams. AWS-backed troubleshooting (Athena/Redshift/Glue/OpenSearch) using SQL/Python to solve client issues faster. Former IT Manager & BA—transformed ops, DR, and security.
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