Bryce Walker

Background

About Bryce Walker

Seeking Entry Level Help Desk IT Support position. Prior professional experience in customer service. Currently pursing Comptia ITF+, Comptia A+, and Comptia Network + Certifications. In the near future I will be pursing Comptia project + and Cisco Certifications, with the end goal being in IT management. Skills and personal experience Did tech support for family members and at my current job at times. Installing, setting up and troubleshooting routers, modems, Access points, computers, monitors, printers, etc. Software installation. Troubleshooting networking and hardware issues Experience with wireless and wired Ethernet connections. Experience and familiarity with operating systems such as Windows, Android, IOS, MacOS. Optimized home network for traffic or port forwarding Supervisor and management experience in hiring and evaluating staff members. Proven track record of managing teams and achieving exceptional results. Demonstrated ability to identify and resolve issues quickly and efficiently, while maintaining a high level of customer satisfaction. Adept at utilizing modern technology to improve efficiency and increase productivity. Experience in enforcing rules and regulations outlined within the company to set forth expectations comprehensibility and consistently. Bachelor of Science in Communications University Of Central Florida | 2017-2021 Former NCAA Division 1 athlete.