Bysani Sukeshi
Associate Manager at Accenture
Based in Bengaluru, India
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Seniority
Manager
Department
General Business & Management
Location
Bengaluru
Industry
Business Consulting and Services
Company size
693K
Contact information
Reveal Bysani's email and phone
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b•••••••@accenture.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Bysani Sukeshi
Contact Center Technology Lead with 12+ years of experience modernizing enterprise communication platforms across utilities, healthcare, and financial services. Proven expertise in Amazon Connect, Amazon Lex, and AWS cloud transformation with a strong foundation in enterprise telephony (Cisco, Avaya, Zoom). Skilled in designing and delivering Conversational AI, IVR automation, and omnichannel customer engagement solutions. Adept at leading cross-functional teams, executing large-scale cloud migrations, and implementing AI-driven voice and chat experiences. Passionate about leveraging cloud and automation to enhance customer experience and operational efficiency.
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