Cade Byram

Background

About Cade Byram

With a deep passion for technology and problem-solving, I specialize in IT infrastructure, networking, and security. My expertise spans VoIP, SIP, network administration, system troubleshooting, and cloud solutions—ensuring seamless operations and top-tier customer support. I have hands-on experience with Linux, scripting (Bash, Python, JavaScript, C++), cybersecurity, and backup solutions, making me adept at automating workflows, optimizing networks, and enhancing security. From firewalls (Fortinet, SonicWALL, Cisco Meraki) to cloud services (Microsoft Azure, Entra ID), I thrive in managing complex IT environments. I studied Computer Science at Baylor University and Information Technology at Louisiana Tech University, building a strong foundation in programming, networking, and system administration. Passionate about delivering exceptional customer experiences, I excel in technical support, CRM, documentation, and problem-solving. Whether it's troubleshooting hardware/software issues, securing networks, or developing efficient backup strategies, I’m always eager to tackle new challenges. My experience in IT support is further enhanced by a strong foundation in sales, gained through my work in the retail industry as well.