Caesar Balinda
Sea Logistics Customer Care Manager at Kuehne Nagel
Based in Batam, Indonesia
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Seniority
Manager
Department
Customer/Client Service
Location
Batam
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
51K
Contact information
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c•••••••@kuehne-nagel.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Caesar Balinda
Results-driven logistics professional with over 10 years of experience in the logistics and supply chain industry, currently serving as Sea Logistics Customer Care Manager at Kuehne+Nagel. Previously a Branch Manager at DHL Global Forwarding Indonesia, where I was recognized as Employee of the Year 2024, nominated for Sales of the Year/STAR Award in 2021, and awarded Leader of the Year in 2023. I specialize in key account management, customer care operations, and import/export compliance, with expertise in airfreight, ocean freight, customs clearance, and warehousing services. Skilled in strategic development, P&L management, and team leadership, I drive operational excellence and customer satisfaction. Formerly part of DHL Indonesia’s internal auditor team, I bring a strong focus on process optimization and regulatory compliance to deliver on KPIs and business objectives.
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