Caitlan Cook

Background

About Caitlan Cook

Caitlan Cook is an accomplished mental health professional with over 5 years of experience in crisis center and mobile crisis services management. Based in Sacramento, California, Caitlan currently serves as a Program Supervisor at El Hogar Community Services, Inc, where she leads a team of 13-20 members, providing critical leadership, guidance, and support to ensure the efficient delivery of services. Her role involves overseeing program adaptation projects, managing Electronic Health Record (EHR) training and rollout, and organizing community engagement events. Prior to this, Caitlan was a Crisis Center Supervisor at Wellspace Health, where she led a team of crisis center employees and volunteers. Her responsibilities included conducting regular training initiatives, overseeing multiple suicide hotline programs, and spearheading outreach and education projects to raise awareness about the suicide hotline services. Caitlan began her career as a Mental Health Worker II and Swing Shift Team Lead at Turning Point Community Programs, where she provided crisis intervention and support, assisted in group therapy, and managed a caseload of clients. Her leadership and ability to manage special projects, such as creating telehealth pathways during the pandemic, have been recognized as instrumental in improving community support and discharge planning. Caitlan holds a Bachelor of Arts in Psychology from the University of California, Davis. Her skills include strategic planning, technical assistance, business development, program development, and stakeholder engagement. She is proficient in crisis intervention, EHR management, and team leadership, and is known for her exceptional communication skills and ability to work effectively in high-stress environments. In addition to her professional roles, Caitlan is committed to continuous improvement and professional development. She holds certifications in CPR/First Aid and has demonstrated proficiency in project timeline management. Caitlan’s dedication to the field of mental health and her comprehensive understanding of crisis services policy and organizational landscapes make her a valuable asset to any team.