Verified recordHospitality

Caitlin Sullivan

Quality Assurance Analyst - IT at Delaware North

Based in Tucson, United States

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Seniority

Staff

Department

Information Technology

Location

Tucson

Industry

Hospitality

Company size

13K

Contact information

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Email

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c•••••••@••••••.com

Phone

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Background

About Caitlin Sullivan

I am a Quality Assurance Analyst at Delaware North, a global leader in hospitality and entertainment. With over 8 years of experience in QA and data analysis, I have a passion for ensuring the quality and accuracy of software products and business processes. My core competencies include creating and maintaining QA documentation, auditing testing results, conducting root cause analysis, and identifying and implementing process improvement solutions. I also have a strong background in marketing, which enables me to understand the customer needs and expectations of the software products I review. In my current role, I lead QA initiatives for various UAT projects, collaborate with cross-functional teams and vendors, and participate in weekly meetings to review RCA results and solutions. I am always eager to learn new skills and technologies, and to contribute to the success and growth of my organization.

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