Caley Webster

Background

About Caley Webster

My name is Caley, and I am an experienced Business Analyst from Fortune-500 to small businesses to enable them to maximize their workforce use and decrease costs by designing and implementing optimized procedures and programs. Leads quality control testing for project implementation and provides and improves detailed training material. Career Highlights Include: • Implemented SAP Hybris (ERP/C4C) incl. interfaces with 300+ change requests across 20 markets • Implemented and lead the team for data entry project and enhanced from 60% to 90%+ accuracy • Designed and lead analytics implementation 1-year project for 70+ markets (Cognos to SAP) • Developed and implemented paperless dispatch increasing revenue and efficiency nationwide The talent that I bring to the table is the ability to thrive at all levels of an organization, with differing roles of accountability, while maintaining a strong grasp on the next steps towards success. Expertise Team building, staff training and development, performance management, strategic planning, scheduling, client relationship management, customer support, conflict/problem resolution, team management, project/program admin, Agile, SDLC, requirement gathering, risk management, process improvements. Skilled in Microsoft suite, SAP, video editing, Google Docs, Android, and macOS. Recruiters, hiring managers, and HR specialists, connect with me to gain access to my network!