Callum Lainchbury
Sponsorship and Hospitality Manager at Sussex Cricket
Based in Brighton and Hove, United Kingdom
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Seniority
Manager
Department
Other
Location
Brighton and Hove
Industry
Spectator Sports
Company size
147
Contact information
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c•••••••@sussexcricket.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Callum Lainchbury
As Customer Service Manager at HolidayTaxis Group, I lead multi-functional teams across call center, complaints, and account management functions with a focus on operations management, data analysis, and change management. My role emphasizes improving quality through a robust QA framework while enabling high performance through data-driven forecasting process optimization and active management.At HolidayTaxis Group, I actively contribute to consistently improving customer satisfaction, leveraging data insights and collaborative strategies to achieve organizational goals. Passionate about empowering teams and refining processes, I aim to bring a blend of cultural awareness and analytical expertise to drive impactful results and align with the organization's commitment to innovation and growth.
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