Seniority
Manager
Department
Customer/Client Service
Location
Elizabethtown
Industry
Insurance
Company size
22K
Contact information
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c•••••••@sedgwick.com
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Background
About Cameron Moore
Award-Winning Leader | Service Industry Expert | Champion of Operational Excellence & Team Empowerment I’m a passionate and results-driven leader with over a decade of experience transforming teams, elevating customer experiences, and driving operational success across the service and corporate sectors. From managing high-volume retail environments to leading remote customer care teams, I bring a unique blend of hands-on leadership, strategic thinking, and a relentless commitment to excellence. My leadership journey began at IHOP, where I spent over 7 years growing from Assistant General Manager to Training Manager and General Manager. There, I developed a deep understanding of hospitality, team development, and operational efficiency. That foundation propelled me into leadership roles at Starbucks, where I led award-winning teams, and now at Sedgwick, where I manage remote teams delivering compassionate, high-impact customer care. Career Highlights: Customer Service Award Winner (2024) – Recognized at Sedgwick for outstanding leadership and service excellence as a Team Lead Sterling Store Winner – Honored for top-tier performance and customer satisfaction at Ihop Spearheaded initiatives that improved operational efficiency, team engagement, and client satisfaction Proven success in remote leadership, cross-functional collaboration, and process optimization What I Bring to the Table: A strong foundation in hospitality, retail, and corporate service environments Expertise in team development, customer satisfaction, and performance coaching A passion for mentorship, innovation, and creating inclusive, high-performing cultures Looking Ahead: I’m always open to connecting with like-minded professionals, exploring leadership opportunities, and contributing to organizations that value integrity, innovation, and impact. Let’s connect and create something exceptional together.
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