Cansu Bulut
Customer Experience Team Lead at Portalgrup
Based in Istanbul, Turkey
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Seniority
Manager
Department
Customer/Client Service
Location
Istanbul
Industry
Technology, Information and Internet
Company size
78
Contact information
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c•••••••@portalgrup.com
Phone
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Background
About Cansu Bulut
I graduated from Dokuz Eylül University, Department of Performing Arts in 2017. After graduation, I collaborated with both national and international corporate brands in various organizations. My academic background in Dramatic Writing significantly includes my ability to participate in creative projects. I have been working as Customer Experience, Social Media and Content Team Leader at PortalGrup since 2021. I have expertise in areas such as interactive marketing, social media, strategy development, customer and personality analysis. I am actively involved in the management of multi-channel campaigns tailored to the specific characteristics of the brands.My areas of expertise include customer experience management, interaction and communication expertise, social media management, and content writing. In connection with my areas of expertise, I possess skills such as effective and customer-centric content creation, reporting, strategy development aligned with analysis and KPIs, setup and monitoring of advertising, budget planning, and optimization, campaign creation and monitoring, as well as SEO-friendly content writing.
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