Capri Hales
Senior Manager Customer Experience Operations at Fedex Services
Based in Olathe, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Olathe
Industry
Truck Transportation
Company size
12K
Contact information
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c•••••••@••••••.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Capri Hales
Visionary and award winning leader with more than 20 years’ experience transforming teams to achieve results. Analytical professional with excellent communication skills. Proven track record of developing and motivating, identifying and bringing creative ideas to fruition. • Premier Customer Care • Revenue Services (Invoice adjustments, Goodwill gestures, trend reporting) • Hiring • Workforce Management • Ran record breaking United Way campaign • Project Management • Process Improvement • Sales Support partnership • Quality Action Teamwork • Purple Promise Winner
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