Carissa Phillips

Background

About Carissa Phillips

Dedicated and committed professional with experience serving in settings as a Medical Assistant, Certified Peer Specialist, and a Forensic Peer Mentor. I am experienced in crisis communication, individual and group therapy, cognitive behavioral techniques, empowerment, and strength perspective. Professional ready to provide seamless care in an environment that fosters professional growth. Proven tack record of success in one-on-one informational sessions and taking meticulous client notes to monitoring individuals’ progress and seeking to help them meet their unique goals. I effectively work cross-functionally and collaboratively with internal and external business partners while building lasting relationships. I enjoy the challenge of providing world-class customer service while balancing the needs of the business with the needs of the people I am fortunate enough to lead. HIGHLIGHTS • Certified Addiction Recovery Empowerment Specialist (CARES) who manages progress of XX# of patients weekly. • Promoted and enhanced academic, personal, social, and career development of students individually and classroom presentations. • Implemented coaching and support with problem solving and decision-making using a strength-based approach when patients encounter barrier(s) to success. • Facilitate individuals experiencing or at risk of homelessness and have mental illness, medical impariment, and/or a co-occurring substance use disorder to apply for Social Security Administration’s (SSA) disability program: Supplemental Security Income (SSI) and Social Disability Isurnace (SSDI SKILLS & EXPERTISE Case Management | Client Assessment | Consultation | Treatment Planning | Client Advocacy | Interpersonal Communication | Community Outreach | Therapeutic Crisis Intervention | Process Improvement | Recordkeeping | Counseling Intervention | Cross Functional Collaboration | HIPPA Compliance | Psychosocial Assessments | Client Care | Crisis Prevention | Response Strategies | Conflict Resolution | Treatment Plans Individual and Group