Carla Guy
Business Control Manager at Bank Of America
Based in United States
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Seniority
Manager
Department
Finance & Accounting
Location
United States
Industry
Banking
Company size
233K
Contact information
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c•••••••@bankofamerica.com
Phone
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Background
About Carla Guy
My previous role was Operations Control Analyst in the Richardson AML Contact Center. I was recently promoted to a Performance Coach where I will be coaching and growing associates in different areas of their roles including reducing phone handle time, meeting/exceeding all metrics and call listening.
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