Carla Ropelli
Analista Jr De Qualidade De Software at Linx
Based in Maringá, Brazil
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Seniority
Other
Department
Other
Location
Maringá
Industry
IT Services and IT Consulting
Company size
4.2K
Contact information
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c•••••••@linx.com.br
Phone
5 credits+55 ••• •••• ••••
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Background
About Carla Ropelli
I have 8 years of experience in areas such as education and financial services, with skills in sales, negotiation, training and qualification, customer delight, internal processes and procedures, auditing, quality control, creation and updating of manuals, goals and action plans. I work in Continuous Improvement, focusing on improving internal processes and procedures, monitoring satisfaction indicators and metrics to ensure the best experience within the Customer Experience area.
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