Carlos Barrozo

Background

About Carlos Barrozo

Professional with over 15 years of experience in the energy, critical infrastructure and industrial automation sectors with a strong focus on operations and services. Currently leading the Services Operations area at Schneider Electric, where I implemented an operational service channel program that delivered impactful results:*18% reduction in average technical response time** km saved in travel distance * 340 kg CO₂ emission reduction * R$ saved in logistics and travel costs I lead a multidisciplinary team of over 80 professionals, fostering collaborative leadership and making strategic decisions under pressure. I am recognized for my assertive communication, adaptability in complex environments, and change management capabilities in high-demand operational contexts. I oversee critical projects with annual revenues exceeding R$ 180 million. In a recent efficiency initiative, I implemented governance solutions that boosted contract closing rates from 27.8% to 83%, directly contributing to sustainable operational growth. My executive background includes certifications in Services Management from FGV, Renewable Energy from USP, and International Leadership from INSEAD, combining technical knowledge, strategic vision, and global leadership in the management of complex operations. I am driven by the mission to lead digital transformation in energy services, delivering efficiency, services innovation, ops efficiency and sustainability at scale.