Carmel Boyle

Background

About Carmel Boyle

I am an experienced and highly adaptable professional at Queensland Rail, with a strong background in performance, workforce scheduling, resource coordination, and operational planning. In my current role as a Performance Officer, I provide specialised support to Project Managers by aligning traincrew supply and demand for critical infrastructure projects, ensuring service delivery is seamless, safe, and reliable. My career journey through roles in Time Administration, Traincrew Scheduling, and Resource Allocation has given me a comprehensive understanding of scheduling principles, compliance requirements, and the importance of accurate workforce data in supporting project delivery. I have led Supply & Demand meetings, overseen resourcing for complex projects, and provided actionable insights to help mitigate risks and achieve key milestones. I am recognised for my proactive approach, strong attention to detail, and ability to manage complex and confidential matters. Skilled in SAP R3, IWAY, IDAS-Anaplan, TRIM, Tableau, payroll systems, rostering tools, and Microsoft Office Suite, I leverage technology to streamline processes, enhance reporting, and support evidence-based decision-making. Driven by a commitment to Queensland Rail’s values, I take pride in fostering collaboration across teams and stakeholders, delivering workforce solutions that improve operational efficiency and contribute to safe, effective, and well-governed outcomes. I am passionate about using my skills to create meaningful impact and support the delivery of projects that strengthen our communities.